Testimonials


"NHS Grampian is the primary provider of healthcare for the people of Grampian and an organisation employing in excess of 16,000 staff directly, as well as having responsibilities towards its contracting partners in the fields of general medical practice and general dental practice. As an organisation NHS Grampian has identified the importance of developing leadership and management capacity from within. Since 2004 I have worked with Shirley in her capacity as the ILM External Verifier for our Endorsed ILM Management programmes. During this time I have found Shirley's commitment and enthusiasm for the development and accreditation of management competencies invaluable as NHS Grampian has sought to deliver a quality assured management and leadership development programme. The experience and knowledge Shirley has brought to our relationship from the diverse range of other organisations she works with has challenged and tested NHS Grampian's own leadership competence framework and the standard of development now offered within the organisation has improved as a result."

Ian Powell Learning and Development Manager NHS Grampian

"KCA Deutag identified that their competency programmes and accredited learning needs were a key part of their business development plan and an offshore system was developed. As no programme existed from an onshore perspective, I was introduced to accredited learning through NEBS Management qualifications, now Institute of Leadership and Management qualifications (ILM) and Shirley Henderson was a tutor/assessor for my Diploma in Management. This programme was progressional from a Certificate in Management to a Diploma in Management.

This Continuing Professional Development has allowed me to develop my personal and organisational management skills. It has formalised all that I had learned in the field and focused it to a level, that in retrospect, would not have been possible had I not taken part in accredited learning. Shirley not only offers the expert tuition required to attain the requisite levels but, also, brings a very positive drive towards learning and accomplishing goals and objectives within the numerous training programmes.

My perspective of learning and development has changed from where a point where I thought I knew my business to a realisation and acceptance that there are many avenues to develop both personally and professionally and, where possible, all levels of staff concerned should be encouraged to do so. This success in turn has led my company to recognise the need for and investing in a training programme for developing managers."


Jim Paterson Rig Manager KCA Deutag

"Having worked with Shirley Henderson for a number of years in my own career development I can honestly say that my skills would not be as honed and effective if I had not worked with her. Her training techniques have proved effective as has her mentoring and coaching skills. I first worked with Shirley as she assisted me through some competence units relating to facilitating learners which has now culminated in achievement of a Level 4 qualification in Learning and Development. I presently find myself leading a competency development project for PSL Energy Services, that has obtained OPITO approval for its Competence Management System. A large part of the information used to devise and develop a system that meets the assessment criteria requirements comes from the skills that have been developed through training with Shirley over the years. I look forward to working with Shirley in the future and using her skills to assist PSL in continuing to develop our own in-house learning and development systems."

Gary Castell Training and Competence Advisor - PSL Energy Services Ltd.


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